Shipping Information

We strive to provide fast, reliable shipping to all of our customers. This shipping policy outlines our shipping, delivery and return practices.

1. Shipping Method:
   We offer USPS, UPS and Amazon Logistics multiple shipping options to meet your needs. Please note that delivery times may vary depending on the shipping method selected and your location.
2. Order Processing Time:
   We usually process orders within 1 business day of receiving your order. Processing times may vary depending on items ordered and shipping method selected.
3. Transportation Time:
   The estimated delivery time of your order will depend on the shipping method selected. Local transportation generally takes about 3-5 days, and international transportation takes about 15-20 days. Please note that due to unforeseen circumstances such as weather conditions or carrier delays, the transportation time may be delayed, so please reserve more time to purchase in advance according to the project time .
4. Shipping Fee:
   Except for free shipping in the following areas, other areas need to be shipped from China, which will involve payment of duties, taxes or other fees. According to local country policy, these charges will be borne by the recipient. The actual freight is determined according to the specific country, specific product and quantity, please consult customer service before placing an order.

Ship From	Shipping Area	Processing Time	Deliver Time	Shipping Fee
US Warehouse	United States	0-1 Business Day	3-5 Business Days	Free
EU Warehouse	Germany, Italy, Spain, UK, France	0-1 Business Day	3-5 Business Days	Free
AU Warehouse	Australia	0-1 Business Day	4-6 Business Days	Free
CN Warehouse	All countries (except remote areas)	1-2 Business Day	15-20 Business Days	Needs to be country-specific

 

5.To Track Your Order:
You will receive a tracking number via email once your order has shipped. You can use this tracking number to track the status of your shipment.
6.International Transport:
We have US warehouse, UK warehouse and AU warehouse, these three countries are sold directly according to the price of the product, no postage is required, but outside these three countries, we provide international shipping to selected countries/regions, please note , international shipments may be subject to duties, taxes or other charges. These costs are the responsibility of the recipient and are not included in free shipping products.

If you have any questions or concerns about our Shipping Policy, please contact our customer service team at service@seerootoys.com.